The leak is found. Now you need it on paper, properly.

A defensible record of the investigation: the methods used (acoustic, thermal, GPR, tracer gas, water testing), what was inspected and what was ruled out, the located source with photographs and measurements, depth or assembly context, severity, and a clear next step for repair. It states findings as evidence — methodology shown, conclusions supported — rather than opinion, so engineers, insurers, councils, and municipal staff can act on it without re-doing the work.

Insurance files turn on the same things our reports are built around: when the leak appeared, where the water came from, whether it was a sudden event or gradual seepage, and what professional action was taken. A dated, methodology-documented report with photographic evidence anchors the claim and addresses the sudden-versus-gradual distinction adjusters scrutinise. We format for the adjuster and pair it with our insurance claim support service where the file needs it.

Yes — strata reporting is a core part of our practice. Council decisions, depreciation reports, and inter-unit or common-property cost allocation all need a clear source determination that survives owner scrutiny and insurer review. Our reports state which unit or assembly, which failure, and the evidence — separating the finding from the blame so council can pass motions and allocate costs on facts. See our strata services for the full framework.

Yes. Municipal, institutional, and government work needs documentation that fits procurement: stated methodology, quality-rated data where applicable (including subsurface utility engineering quality levels), insurance and WorkSafe BC compliance certificates, and findings formatted to drop into facility-condition assessments, capital submissions, and tender responses. We build the paperwork into the engagement so it's ready when your process needs it.

That's a common use. Civil, structural, and building-envelope engineers use our located leaks, depths, moisture maps, and utility data as the diagnostic foundation for their remediation design, condition assessment, or servicing plan — starting from quality-rated field evidence instead of assumptions. On larger files our findings frequently become the consultant's first data layer, saving design hours.

Field findings are typically documented within days of the investigation; urgent files (an active claim deadline, a closing date, a council meeting) get priority turnaround. The report scope is agreed up front so the deliverable matches what your engineer, adjuster, council, or procurement process actually needs — no more, no less. Province-wide, since 1999.