## Emergency Response Procedures
When a major leak occurs, rapid response minimizes damage and costs.
### Immediate Actions (First 5 Minutes)
1. Shut off the main water valve
2. Turn off electrical power to affected areas
3. Move portable items to safety
4. Document with photos/video for insurance
5. Call emergency services if needed
6. Notify building occupants
7. Contact your insurance company
### First Hour
- Open windows to increase ventilation
- Remove standing water if safe
- Move furniture away from water
- Place absorbent materials to contain water
- Start documenting damage
- Contact emergency water restoration service
- Call emergency leak detection service
### Important Contacts
- Main water shut-off valve location
- Emergency plumber's number
- Water restoration company
- Insurance company claims line
- Emergency services (911 if needed)
### Documentation
- Take photos of all damage
- List affected areas and items
- Note time leak was discovered
- Document water levels if applicable
- Keep receipts for emergency services
### Restoration Priority
1. Stop the water source
2. Remove standing water
3. Dry affected areas
4. Prevent mold growth
5. Clean and decontaminate
6. Repair and restoration
### Prevention for Next Time
- Install water shut-off valve near meter
- Label the valve location clearly
- Ensure family knows valve location
- Consider installing water leak detection system
- Have emergency phone numbers readily available